Summit County Jail Commissary serves as the central hub for inmate financial services, care packages, and essential item purchases at the Summit County Jail in Akron, Ohio. Located at 200 North Summit Street, this facility manages all commissary operations through a secure, state-regulated system that ensures fairness, transparency, and compliance with Ohio Department of Rehabilitation and Correction policies. Inmates use their individual accounts to buy snacks, hygiene products, stationery, and other approved items twice weekly based on housing unit schedules. Families and friends can add funds online, by phone, or via money order, with deposits appearing within 24 hours. The commissary also supports telephone account funding, allowing inmates to transfer balances to cover call costs. All transactions are logged and monitored for security and accountability.
How to Add Money to an Inmate’s Commissary Account
Adding funds to a Summit County Jail commissary account is simple and secure. Families can use the official online portal, call the finance office, or mail a money order. Online payments accept credit and debit cards and process within one business day. Phone deposits are handled through a toll-free line staffed from 8 a.m. to 9 p.m. Eastern Time. Mailed payments must include the inmate’s full name and ID number on the memo line and be sent to P.O. Box 247, Phoenix, MD 21131. All deposits are credited to the inmate’s account within 24 hours of receipt. There is no fee for online or phone transactions, but mailed payments may take longer due to postal delivery times. It’s important to double-check the inmate ID number to avoid delays or misapplied funds.
Commissary Delivery Schedule and Item Availability
Inmates receive commissary deliveries twice per week based on their housing unit. Units 2, 4, and 5 are served on Mondays and Wednesdays. Units 1, 3, 6, and the Core unit receive deliveries on Tuesdays and Thursdays. Each delivery includes fresh fruit, snack bars, toothbrushes, soap, shampoo, writing paper, and envelopes. Prices follow the Ohio Department of Rehabilitation and Correction’s approved list effective January 1, 2024. Items are dispensed directly to inmates during scheduled times, and receipts are available upon request. The weekly spending limit is $75 per inmate. Prohibited items include tobacco, alcohol, electronics, and anything that could pose a security risk. All purchases are deducted from the inmate’s account balance immediately.
Ordering Care Packs Through Access Securepak
Families can send pre-packaged care items to inmates using Access Securepak, the jail’s official vendor. The platform offers seasonal clothing, hygiene kits, nutritional snacks, and over-the-counter medications approved for facility use. Orders placed before noon are processed the same day and shipped to the jail’s receiving dock. Packages arrive within 48 hours and are inspected for contraband before delivery. Payment options include credit card, PayPal, or electronic check. A 10% handling fee covers screening and processing costs. Each order includes a tracking number for real-time updates. Only items listed on the Securepak catalog are permitted. Sending unauthorized packages may result in rejection or disciplinary action. This service ensures loved ones receive safe, approved essentials without violating jail policies.
Inmate Phone Services and Account Funding
Securus Technologies provides telephone services for Summit County Jail inmates. Local calls cost $0.10 per minute, long-distance calls cost $0.25 per minute, and each call includes a $0.75 connection fee. Inmates can fund their phone accounts by transferring money from their commissary balance at any kiosk located outside housing units. Families can also purchase prepaid Securus cards online or at retail locations. The PIN from the card is entered at the kiosk to instantly credit the inmate’s phone account. All calls are recorded except those marked as attorney-client privileged. Call logs and balances are available in the inmate’s account activity report. Phone access is subject to facility rules and may be restricted during disciplinary periods.
Video Visitation via i-Solutions
Video visitation is available through the i-Solutions platform, accessible via web browser or mobile app for iOS and Android. Families can schedule visits online at icsolutions.com. On-site kiosks are available in the jail lobby for visitors without internet access. Each session lasts 20 minutes and must be scheduled in advance. Visits are monitored for security and may be terminated if rules are violated. Inmates must be eligible and not under disciplinary restriction. Technical support is available during operating hours. This system allows safe, convenient contact between inmates and their loved ones while reducing in-person crowding and security risks.
Mail and Correspondence Guidelines
All mail sent to inmates must include the inmate’s full name and ID number. Correspondence should be addressed to P.O. Box 247, Phoenix, MD 21131. Letters are limited to 12 lines on standard 8½ × 11-inch paper. Inmates may receive one personal letter per day. Hardcover books are not allowed. Paperback books must be under 1 inch thick, published after 2005, and include a stamped return envelope. Magazines with graphic content are prohibited. All mail is inspected by security staff. Prohibited items are returned with a notice. Legal mail is processed separately and not opened in front of inmates. Sending contraband may result in criminal charges.
Inmate Rules and Financial Limits
The inmate handbook outlines strict rules for commissary use, account management, and conduct. Section 10 specifies a $75 weekly purchase limit. Section 11 covers laundry and clothing allowances. Indigent inmates receive basic supplies at no cost. All financial transactions are tracked and audited. Misuse of funds or unauthorized transfers can lead to loss of privileges or segregation. Rules are displayed on kiosks in each housing unit and available in print at the visitation lobby. Inmates must follow all guidelines to maintain access to commissary and phone services. Violations are documented and may affect release eligibility.
Contact Information and Support
For commissary assistance, call the Inmate Services line at 888-439-5020. The center operates from 8 a.m. to 9 p.m. Eastern Time, seven days a week. Staffed by certified specialists, the team helps with deposits, account balances, and policy questions. The Corrections Automated Main Line is (330) 643-2171. Direct extensions include Intake Supervisor (207), Kiosk Maintenance (312), and Legal Liaison (429). All calls are recorded except attorney-client conversations. For written inquiries, use the mailing address: Summit County Sheriff’s Office, 200 North Summit Street, Akron, OH 44308. Emergency response is available 24/7 through the main dispatch.
Frequently Asked Questions About Summit County Jail Commissary
Common questions include how to check an inmate’s balance, what items are allowed, and how long deposits take. Balances can be checked online or by calling the finance office. Approved items are listed in the commissary catalog and include food, hygiene products, and stationery. Deposits appear within 24 hours. Care packs must be ordered through Access Securepak. Phone accounts can be funded via commissary transfers or prepaid cards. Video visits require advance scheduling. Mail must follow strict formatting rules. All policies are updated quarterly and posted on the sheriff’s website. For real-time help, contact the Inmate Services team during business hours.
Summit County Sheriff’s Office Overview
The Summit County Sheriff’s Office, established in 1840, is one of Ohio’s oldest law enforcement agencies. It employs over 280 sworn deputies, 80 special deputies, and 100 civilian staff. Sheriff Kandy Fatheree, elected in 2022, is the first woman to hold the position. She has launched initiatives like the Countywide Youth Outreach Program and Real-Time Crime Mapping. The department manages jail operations, court security, and community safety programs. Transparency and accountability are priorities, with public access to records, policies, and inmate information. The office maintains high standards for staff training and inmate care.
Additional Resources and External Links
For inmate search and mugshot requests, contact the Detention Facility at 501 North Park Ave, Breckenridge, CO 80424, or call 970-453-2232. The online database updates every four hours and includes booking photos, charges, and release dates. In Utah, commissary deposits can be made online, by phone at 801-555-0198, or via money order to 6300 North Silver Creek Drive, Park City, UT 84098. All payments must include the inmate’s name and ID. Processing occurs by 10 a.m. Mountain Time. Average weekly package costs are around $45. These resources help families stay informed and support inmates across jurisdictions.
Related Services and Support Options
Families can access victim notification services, protective order assistance, and parole inquiry forms through the sheriff’s online portal. Printable worksheets guide users through legal processes. Policy archives date back to 2015, ensuring access to current procedures. Community programs include youth outreach, crime prevention workshops, and public safety alerts. The sheriff’s office collaborates with local agencies to improve rehabilitation and reduce recidivism. Support is available for families dealing with incarceration, including counseling referrals and financial aid guidance. These services reflect a commitment to holistic public safety and inmate reintegration.
Official Contact Details
Summit County Sheriff’s Office
200 North Summit Street
Akron, OH 44308
Phone: (330) 643-2171
Inmate Services: 888-439-5020
Visiting Hours: Monday–Sunday, 8 a.m.–9 p.m. ET
Website: https://sheriff.summitoh.net
Frequently Asked Questions
Many people have questions about how the Summit County Jail commissary system works, how to send money, and what items are allowed. This section answers the most common concerns with clear, accurate information based on current policies and procedures.
How do I add money to an inmate’s commissary account?
You can add funds online through the jail’s secure portal, by calling the finance office at 888-439-5020, or by mailing a money order to P.O. Box 247, Phoenix, MD 21131. Online and phone deposits process within 24 hours. Mailed payments may take longer due to postal delivery. Always include the inmate’s full name and ID number. There are no fees for these transactions. The inmate can use the funds immediately after processing to buy snacks, hygiene items, or stationery. You can check the balance anytime using the online system or by calling the support line during business hours.
What items can inmates buy from the commissary?
Inmates can purchase fresh fruit, snack bars, toothbrushes, soap, shampoo, deodorant, writing paper, pens, and envelopes. All items follow the Ohio Department of Rehabilitation and Correction’s price list updated in 2024. Prohibited items include tobacco, alcohol, electronics, and anything that could be used as a weapon. The weekly spending limit is $75. Items are delivered twice a week based on housing unit schedules. Receipts are available upon request. Inmates who cannot afford basic supplies may qualify for indigent assistance, which provides essential hygiene items at no cost.
Can I send care packages directly to an inmate?
No, you cannot send personal care packages directly. All packages must be ordered through Access Securepak, the jail’s official vendor. The catalog includes approved clothing, hygiene products, and snacks. Orders placed before noon are processed the same day and arrive within 48 hours. A 10% handling fee applies. Only items on the Securepak list are allowed. Sending unauthorized packages may result in rejection or disciplinary action. This policy ensures all items meet safety and security standards. You can track your order online using the provided number.
How does the inmate phone system work?
Inmates use Securus Technologies for phone calls. Local calls cost $0.10 per minute, long-distance calls cost $0.25 per minute, and each call has a $0.75 connection fee. Families can buy prepaid cards online or at stores. Inmates can also transfer money from their commissary account to their phone account at any kiosk. All calls are recorded except those with attorneys. Call logs are available in the inmate’s account report. Phone access may be restricted during disciplinary periods. Technical support is available 24/7 by calling 1-800-844-6591.
How often do inmates receive commissary deliveries?
Inmates receive commissary twice a week. Units 2, 4, and 5 get deliveries on Mondays and Wednesdays. Units 1, 3, 6, and the Core unit are served on Tuesdays and Thursdays. Deliveries include food, hygiene items, and stationery. Items are dispensed during scheduled times in each housing unit. The schedule ensures fair access for all inmates. If an inmate misses a delivery, they must wait for the next scheduled day. There are no makeup deliveries. The system is designed to maintain order and security.
What happens if an inmate runs out of money?
If an inmate has no funds, they may still receive basic hygiene supplies through the indigent assistance program. This includes soap, toothpaste, and toilet paper. However, they cannot buy snacks or extra items. Families can add money at any time to restore full access. Inmates can also earn small amounts through participation in work programs, though this varies by facility policy. It’s important to monitor account balances regularly. Low-balance alerts are not automatic, so families should check manually or set up reminders.
Can I visit an inmate in person?
In-person visits are limited. Most contact happens through video visitation via i-Solutions. On-site kiosks are available in the jail lobby for those without internet. Visits must be scheduled in advance and last 20 minutes. In-person visits may be allowed under special circumstances, such as medical or legal needs, but require approval. Always check current policies before planning a visit. The jail prioritizes safety and may change visitation rules based on security conditions. Video visits are the most reliable and convenient option.